Help. Cannot play!

[Susrussr]

I have the same problem as many others in the forums where I cannot play the game and I get an error message. I have put one of the dump files here so that the devs can take a look at it. Please help! Thanks!

4854b6e8-ab16-452d-b07f-4d5c4c0f816b(89db25e).dmp

[CharlieP]

By not playing the game, what exactly do you mean. It won't open and gives an error msg. is this correct? What s the msg?

[Susrussr]

9 hours ago, CharlieP said:

By not playing the game, what exactly do you mean. It won't open and gives an error msg. is this correct? What s the msg?

This is a picture that I took of the issue

 

Edited June 27, 2016 by Susrussr

[Nubbie]

@Susrussr Try to delete your 'plugins.dat' and try the latest version

[Susrussr]

1 hour ago, Nubbie said:

@Susrussr Try to delete your 'plugins.dat' and try the latest version

Okay I will try that. If it does not work I will come back to the forum and ask for more help.

 

Thank you for your support.

 

[Susrussr]

I did what you told me to do @Nubbie . It did not work.

 

Thank you for your continued support

[jensj12]

Are you on the latest version? The bug has already been fixed. If that doesn't help, could you provide some more info on when it started happening? (Did you download new custom content (directly or through a save/server)? Did it happen after an update? Did you mess with some files manually?) Also include the commit hash (if on develop version) visible in the lower left corner of the main menu (edit: not needed if you provide a dump).

Edited June 27, 2016 by jensj12

[Nubbie]

@Susrussr Most devs use GitHub to help, can you please continue your opened Issue, https://github.com/OpenRCT2/OpenRCT2/issues/3956

Please fill in this form correctly in that issue too:

**OS:** [e.g. Windows 10]
**Version:** [e.g. 0.0.5]
**Commit/Build:** [e.g. 426e106]

[Explanation of the issue...]

- [ ] Reproducible in RCT2 (vanilla)?
- [ ] Multiplayer?

**Steps to reproduce:**
1. [step 1]
2. [step 2]

**Dump file**
[If you have a dump file: zip it before you drag & drop it here.]

**Screenshots / Video:**
[Drag & drop screenshots here. Use https://vid.me to upload video.]

**Save game:**
[Change the file extension to .txt or package to a .zip so that it can be drag & dropped here...]

 

Edited June 27, 2016 by Nubbie