FAQ - Frequently Asked Questions and Known Issues

[tilion]

 

Hello there!

This is a thread combining some of the most frequently asked questions and known issues. 

Windows:

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Message: "For security reasons, it is not recommended to run OpenRCT2 with elevated permissions."

Solution: Turn on User Account Control. Refer to ticket 7779 for more information.

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Black Screen after tabbing out and then in again

Solution: Refer to ticket 15076 for this issue.

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Message: "Land not owned by park."

While trying to place a prebuilt ride, this message appears. If you did not try to place it outside your park, this message refers to "Too high for supports". Refer to ticket 15151 for more information.

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Not centering on station when viewing

If you experience this please update to the newest development build.

MacOS:

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"OpenRCT2" cannot be opened because the developer cannot be verified. macOS cannot verify that this app is free from malware.

Solution: 

On 04/08/2021 at 09:24, Gymnasiast said:

...macOS will display this error for any application, unless the developers buy an expensive certificate from Apple. As long as you download your release from our GitHub page, or openrct2.io or openrct2.org, it will be malware-free.

On 09/08/2021 at 16:30, rino22 said:

You can also go into System Preferences → Security & Privacy and override this.

 

 

How To: report a bug/problem you found:

• Provide the build. This can be found on the left-hand side of the title screen: 
• Provide OS-Version.
• Provide screenshots and/or step-by-step instructions in order for the devs to recreate it.
• Upload the save game that's affected. 
• Experiencing crashes/freezes? Try to give the devs some indication what you did before it happened. E.g.: Did you try to build something? Trying to zoom in/out? Does the crash/freeze occur regularly? 

 

Hope this helps! Will update this as new issues appear.

[TsubakiharaYuuji]

On 17/08/2021 at 08:35, tilion said:

While trying to place a prebuilt ride, this message appears. If you did not try to place it outside your park, this message refers to "Too high for supports". Refer to ticket 15151 for more information.

Running OpenRCT2 0.3.4.1 (build 5087e77) on Windows 10 (x86-64)

According to the Git-ticket this happens when trying to place a track design on very high land, and trying to place a track design on it that would be higher than the maximum height. 

I'm experiencing this issue also, when building on mostly flat land, eg: the large water area in Six Flags Belgium (save file in attachment): 

 

I'm building a River Rapids ride (link in attatchment) in this area, which is indeed higher than the maximum height limit, and I get the same message (in Dutch) 

Royal Flush.td6 1015118517_SixFlagsBelgium.sv6

[tilion]

The message is still correctly incorrect. The support limit of the river rapids is capped by 10.5m, yet your highest point is 15m. If you achieved this by altering the terrain, please be advised that altered terrain gets not saved with the ride when you save your ride. Only the scenery and paths do.

You need to alter the terrain in this very specific spot, which is very hard to do or alter the ride in the track's designer. Alternatively, you can disable the supports limit in the cheats' menu.